Kickbulk Blog - service RSS Feed

A friend from UAE asked us to send his order to one of his offshore warehouses, and we sent it according to his instructions. But he was eventually told that his shoes could not be delivered.He had to return the shoes to our warehouse and we re-shipped them to his home. Obviously, he was very happy ..

Probably due to busy work, last month, unfortunately my colleagues made some mistakes, sending my friends the wrong shoes, or the wrong size, or the wrong courier line. We're sorry for adding trouble to my friends. We will take our own mistakes and send new packages to my friends. Hope my friends co..

My friend, you don’t need to apologize for ever wondering whether our service is reliable.Almost all my friends once doubted us (except a few experienced friends) lolHowever, you all chose us with extraordinary wisdom and observation. In the end, the facts proved that our business was reliable and h..

 Regarding quality control, after your order is paid, you can request to send you quality control pictures or videos before shipping. If you are not satisfied with the goods, you can request a replacement, or cancel the order and refund. ..

By default, we free shipping worldwide, using Fedex/DHL/UPS. However, if Fedex/DHL delineates your area as a remote area, they will charge an additional $40 fee. And this additional $40 fee, you need to pay for it yourself.When Fedex/DHL reports to us that your area is a remote area, we will usually..

From the chat history, this friend contacted me 6 months ago. He is very smart and has his own set of methods. After 6 months of observation, he finally made up his mind to order 2 pairs from us. However, due to the unstable efficiency of DHL, their website sometimes did not update any logistics pro..

Quality and service are our pursuit, because in this multinational business, reputation is our way of survival. Without credibility, the work we do will be worthless. So, believe us, even if we make a mistake, it is an accident and we will change immediately!..

Sometimes we will try the services of different courier companies, we will choose between Fedex, DHL, UPS. However, the efficiency between them is also not stable, sometimes this one is fast, sometimes that one is fast. At the same time, we sometimes listen to the suggestions of express agencies and..

I'm very sorry, my partner made a mistake. His work was not good enough and the quality control was not perfect enough. He sent a pair of defective shoes. There is no reason, we must resend a pair to win the trust of our friends! Although this is a money-losing business...

Sometimes luck is not good enough, and the package will be detained by the customs for various reasons. Our service purpose is to prevent the customer from suffering losses, so we resend a pair.Under normal circumstances, our courier companies provide free customs clearance for customers including E..

sometimes because of busy work, we will inevitably make mistakes in our work. Fortunately, high-quality customers and friends can always understand us, let us make some compensation to obtain forgiveness. ..